Process and Capability Assessment

Process improvement initiatives should be prioritized based on their value to both your business and organizational readiness.

Your processes, organizational structure, personnel, and technology solutions collectively define how work is done, and value is created. Major organizations continually review the effectiveness of core operational processes to identify issues and improve performance.

Process Assessment Service Overview

Process and Capability Assessment service is a way to assess process effectiveness and prioritize processes to align with your business strategy. We want to work together to identify and measure process performance and maturity levels across all operational areas. Our experts will identify root cause issues, key opportunities, and recommendations for each operational area by using performance, process analysis, baselining, and benchmarking. Our experts will find the quickest path to creating value by targeting high value-adding opportunities across processes. With Value Targeting and Process Assessment, they can find the fastest way to add business value.

Not sure where to start? Our experts can help.

Process Assessment/Hierarchy

Together, we can define core processes and identify their position in your business, from high-level complex processes to low-level sub-processes.

By defining business processes in a hierarchy, we can identify improvement opportunities and advance process maturity.

Process Documentation

Our documentation tools and techniques create a detailed understanding of end-to-end processes and inter-related variables they include:

• The basis to manage and improve processes
• Employee orientation to core processes
• A consistent view of operations
• Consistent and standardized procedures

Process Maturity/Opportunity Assessment

Process maturity contains several criteria that are used to determine key themes, opportunities, and risks in processes. Our standards include:

• Process Awareness and Knowledge
• Process Alignment and Ownership
• Process Effectiveness
• Performance Metric Alignment
• Technology Proficiency
• Organizational Skills

Capability and Readiness Assessment

It's critical to understand your organization's ability to sustain and build upon a process excellence program. Our experts can provide a readiness assessment program for each major division and department.

We can help you evaluate areas that are critical to support process excellence; these include:

• Training Effectiveness
• Readiness to Change
• Technology Platforms
• PEX program sponsorships
• PEX Methods, Tools and Analytics
• PEX Resources/Skills
• Governance/PMO/COE Structures

Opportunity Prioritization

Process improvement opportunities should be prioritized based on value impact, levels of effort, and levels of risk. This allows for quantitative and qualitative analysis that will enable you to select the right opportunities at the right time and maximize your return on investment.

Roadmap and Business Case Development

Developing a strong business case is critical for implementing a successful process excellence program. It's crucial to communicate the strategy and the path to get your organization to where you want it to be. This facilitates the conversation around funding but also assists with the alignment of stakeholders.

Process Assessment Capabilities

Nuerex's process Assessment services are customized and personalized to meet your specific business needs. We ensure that the maximum amount of value is delivered in the shortest amount of time.

• Process Documentation
• Opportunity Prioritization
• Roadmap and Business Case Development
• Capability and Readiness Assessment
• Process Definitions
• Opportunity assessment